Question 1

What can I expect from my first session?

Accepted Answer

Choosing to pursue therapy can often be a source of significant stress. Feeling a bit anxious before your initial therapy appointment is completely natural. The first step is connecting with us. You will be contacted shortly after by the admin to set up an appointment, but if it turns out that equine-assisted therapy, walking therapy or virtual therapy isn't the right choice for you, we will make every effort to direct you to a more fitting alternative. Once your appointment is booked, your first session will begin with reviewing your consent forms, discussing what more you can expect from your therapist and the horse, and answering any questions you may have. The initial meeting aims to enhance your ease with both the horse and your therapist. The primary focus of our work is on your aspirations, passions, and motivations for pursuing therapy.

Question 2

Where are you located?

Accepted Answer

We are conveniently located 15 min east of Sherwood Park just north of Wye Rd.

Question 3

What are your hours?

Accepted Answer

During the summer months, I take a bit more time away from the office to provide clients with equine and walking therapy on Fridays from 9am - 3pm and Wednesday afternoons from 3:30-5:30pm

Question 4

When is walking therapy available?

Accepted Answer

Walking therapy is weather dependent, typically available for booking from mid-late May. The sessions will continue until the temperature drops to -10 degrees, which usually happens in late October or early November. This time frame ensures a comfortable and safe environment for both the therapist and the client.

Question 5

Do you direct bill?

Accepted Answer

Yes! Most extended health plans will cover a portion or total cost of psychological services up to a maximum annual amount. Insurance companies offering direct billing to psychologists now include Alberta Blue Cross (including ASEPB), Medavie, Desjardins, Great West Life, and Greenshield for some plans. Additionally, some Employee Assistance Plans, such as RCMP, EPS, and Veterans Affairs Canada may apply for direct billing.

Question 6

What forms of payment do you accept?

Accepted Answer

We accept cash, VISA, MasterCard, and e-mail money transfers. We ask to keep your credit information with your file in case of recurring non-emergency cancellations. We do require 24 hours notice of a non-emergency cancellation.  If less than 24 hours notice or not notice is given, the full fee will be charged.

Question 7

What if I am divorced/ separated and I want my adolescent to see you?

Accepted Answer

We simply need a copy of any document that specifies guardianship. If custody is joint, both individuals must either sign a consent form or express their approval. If one parent holds primary custody, we will need to keep a copy of that documentation on file.

Question 8

I'm having issues booking online... who can I contact?

Accepted Answer

Sometimes, technical glitches happen. If this should occur, please do not hesitate to contact my virtual admin at admin@ktpsych.ca

​​Frequently Asked Questions

Frequently Asked Questions